Privacy Policy | HM Clinic London

Our Commitment to Your Privacy

HM Clinic London ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard the personal information you provide to us through our website, during consultations, or through any other interactions.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, date of birth, address, email address, and phone number.
Medical Information: Information about your health, medical history, and treatment details that are necessary for providing safe and effective aesthetic treatments.
Technical Data: IP address, browser type, and other technology on the devices you use to access this website.
Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

2. How We Use Your Information

Your information is used for the following purposes:

To provide you with safe and effective aesthetic treatments.
To book and manage your appointments.
To process payments and maintain financial records.
To comply with our legal and regulatory obligations.
To communicate with you about your appointments and provide you with information you have requested.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties who assist us in operating our clinic and providing services to you, such as payment processors or regulatory bodies, only when legally required.

4. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us using the details below.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and other third parties who have a business need to know.

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. For more detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page. We encourage you to review this policy periodically.

8. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

HM Clinic London
123a Kentish Town Road, London, NW1 8PB
Email: bookings@hmclinic.london
Phone: 07368 414935

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).